FAQs
1. What sizes do you have?
We typically stock size 10-16 on the physical store racks, all other sizes are available to order and production takes maximum a week.
2. Can I customize my order?
Modifications like lengthening of outfits, also
3. Can I pay the rider when he gets to my address? Our delivery is outsourced, payment for delivery has to be made beforehand.
4. Can I alter a style? In order to stay consistent with each style, our styles/designs are made by patterns, this means once a style or design is approved and commissioned, we can’t alter it.
5. What is your delivery timeline? It takes 2-3 working days within Lagos and 5-7 working across Nigeria, international delivery timelines can be found at checkout
6. What courier services do you use? Our major delivery partner is DHL, which is used across Lagos, Nigeria and for international deliveries
7. Do you have a walk-in store? Yes we have a walk-in store
Yaba Address: 15 eletu odibo street by yabatech back gate please call 08093344966 for directions
Ikoyi address: 11, keffi street off awolowo Rd ikoyi please call 08093344922 for directions
8. What is your turnaround time for outfits ordered? Typically processed within 2-3 days if size needed is available on the rack, otherwise production takes maximum a week for sizes that need to be modified or are unavailable
9. What are your opening hours? 10am to 5pm, Monday to Saturday
10. Why does my adire fabric look different from the picture? Due to the hand dyed nature of the adire, fabric hues might be lighter or darker but patterns are always the same. This process makes your adire more unique to you.
11. What is your refund policy? Please see here for refund policy
12. Do you do wholesales? Please see here for whole sale information
13. How do I take care of fabric bought from you? Adire fabrics is best hand washed with a mild toilet soap and airdryed in a shade to keep the colours sharp.
14. Do you sell gift cards? Yes we do, please check here for cards
15. I am unsure of my size. How can I determine my exact size? Please see size chart here or chat with our customer service representative on 08093344922 to guide you with your measurements
16. Why do you call to confirm measurement after online order? In order to ensure you get the best possible fit, we call to confirm your measurements and guide you based on the outfit chosen if the sizing would work before we process your order, this eventually saves you the stress of returning an outfit.
We typically stock size 10-16 on the physical store racks, all other sizes are available to order and production takes maximum a week.
2. Can I customize my order?
Modifications like lengthening of outfits, also
3. Can I pay the rider when he gets to my address? Our delivery is outsourced, payment for delivery has to be made beforehand.
4. Can I alter a style? In order to stay consistent with each style, our styles/designs are made by patterns, this means once a style or design is approved and commissioned, we can’t alter it.
5. What is your delivery timeline? It takes 2-3 working days within Lagos and 5-7 working across Nigeria, international delivery timelines can be found at checkout
6. What courier services do you use? Our major delivery partner is DHL, which is used across Lagos, Nigeria and for international deliveries
7. Do you have a walk-in store? Yes we have a walk-in store
Yaba Address: 15 eletu odibo street by yabatech back gate please call 08093344966 for directions
Ikoyi address: 11, keffi street off awolowo Rd ikoyi please call 08093344922 for directions
8. What is your turnaround time for outfits ordered? Typically processed within 2-3 days if size needed is available on the rack, otherwise production takes maximum a week for sizes that need to be modified or are unavailable
9. What are your opening hours? 10am to 5pm, Monday to Saturday
10. Why does my adire fabric look different from the picture? Due to the hand dyed nature of the adire, fabric hues might be lighter or darker but patterns are always the same. This process makes your adire more unique to you.
11. What is your refund policy? Please see here for refund policy
12. Do you do wholesales? Please see here for whole sale information
13. How do I take care of fabric bought from you? Adire fabrics is best hand washed with a mild toilet soap and airdryed in a shade to keep the colours sharp.
14. Do you sell gift cards? Yes we do, please check here for cards
15. I am unsure of my size. How can I determine my exact size? Please see size chart here or chat with our customer service representative on 08093344922 to guide you with your measurements
16. Why do you call to confirm measurement after online order? In order to ensure you get the best possible fit, we call to confirm your measurements and guide you based on the outfit chosen if the sizing would work before we process your order, this eventually saves you the stress of returning an outfit.